Shipping & Returns

Return & Exchange Policy

We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return, items must meet the following criteria:

• Condition: Unworn, unused, with original tags, and in original packaging.

• Proof of Purchase: Receipt or order confirmation is required.

• Return Request: Contact us at info@snrtsneakertees.com before sending your return. Returns without prior approval will not be accepted.

• Shipping Address for Returns:
  SNRT Sneaker Tees
  8475 Artesia Blvd, Ste 104, Buena Park, CA 90621

If your return is accepted, we will provide a return shipping label and instructions on how to proceed.

Exchanges

• The fastest way to get the item you want is to return the original item and place a new order once your return is approved.

• Exchanges are only valid for full retail price purchases. Sale items, clearance, limited editions, and collaborations are final sale and cannot be exchanged.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at info@snrtsneakertees.com so we can evaluate and resolve the issue.

Non-Returnable Items

We do not accept returns on:

• Sale items, clearance, and special promotions

• Hazardous materials (e.g., flammable liquids, gases)

Refunds

• Once we receive and inspect your return, we will notify you of the refund approval.

• If approved, refunds will be processed to your original payment method within 10 business days.

• Please allow additional time for your bank or credit card provider to process the refund.

• If you have not received your refund after 15 business days, contact us at info@snrtsneakertees.com.

Lost or Damaged Packages

• Once an order has shipped, SNRT is not responsible for lost or damaged items. Any claims should be filed with the shipping carrier.

• If the issue was due to our error, we will provide store credit or a replacement, but no cash refunds.

Order Changes & Cancellations

• Orders can only be changed or canceled within 12 hours of placement.

• Address or order detail changes must be requested within 30 minutes of purchase.

• Refunds for delayed shipments do not apply to orders placed on weekends or holidays, as these do not count toward processing times.

• SNRT does not issue store credit for price differences due to later sales or discounts.

For any questions, please contact our customer service team at info@snrtsneakertees.com.